Privacy Policy

01Who we are

O'Hair is a beauty house with salons in Baghdad, Erbil, Sulaymaniyah, Kirkuk and Beirut. We are responsible for the data described in this policy.

02Data the app collects

• No account. The app does not ask for your name, phone number or email.
• Notification data: when you allow notifications we store your device's push token, the device type (iPhone or Android), the app language, the salon you chose, the app version and a serial number assigned to your device on registration (the “Device code”). We use this only to send you offers and news in your language and for your salon.
• Notification opens: we record that a notification was opened and when, so we know how many people it reached. We do not track your activity inside or outside the app.
• Settings: your language, salon and read notifications are stored on your device only.

03Colour Studio (hair-colour try-on)

• When you use the try-on feature, your photo is processed entirely on your device. It is never uploaded to our servers or to anyone else, and we never store or see it.
• The colour engine is downloaded once from our website (program files only — no data about you).
• We ask for camera or photo access only for this feature. You can refuse or withdraw it at any time in your device settings.
• If you choose “Save & share”, you decide where the image is saved or who it is shared with, through your device's share sheet.

04Booking via WhatsApp

Booking buttons open a WhatsApp chat with the salon. What you send there reaches us like any WhatsApp message and is also subject to WhatsApp's (Meta) privacy policy. We use these chats only to arrange your appointment and reply to you.

05The website

• The website has no accounts or sign-up forms, and we use no advertising or tracking tools.
• To choose the site language automatically, your approximate country and region are looked up from your IP address through an external service (ipwho.is or ipapi.co) on your first visit. We do not store this; only the chosen language is saved in your browser.
• Our hosting company keeps standard technical logs (such as IP address and browser type) for security and operation.
• Some images may be served by external services (such as Unsplash), which may receive your IP address when the image loads.

06Who we share data with

We do not sell or rent your data or use it for advertising. We only rely on service providers needed to run the app: Expo (notification relay), Apple Push Notification service on iPhone, Google Firebase Cloud Messaging on Android, and the company hosting the website and the notification panel. They process data on our behalf and only to provide the service.

07How long we keep data

We keep notification data while the app is installed and notifications are on. When you delete the app or turn notifications off, the push token stops working and we disable it automatically; you can ask us to delete it permanently at any time. Notification-open statistics are used in aggregate.

08Your rights and choices

• Turn notifications off in the app settings or your device settings.
• Change your language or salon at any time in Settings.
• Remove all data stored on your device by deleting the app.
• Ask to access or delete your data in our notification panel: message us with the “Device code” shown on the app's Settings screen.

09Children

The app and website are intended for adults. We do not knowingly collect data from children under 13.

10Security

Data travels between the app and our servers over an encrypted connection (HTTPS), and access to the notification panel is limited to authorised staff.

11Changes to this policy

We may update this policy when we add new features. The updated version will be published on this page with its date.

12Contact us

For any privacy question or to request deletion of your data: WhatsApp +964 776 060 0600 or through the booking section of ohairbeautysalon.com.